E-dition Help

  • For technical support or product feature/function questions please contact Customer Technical Support at 877-223-6866 and choose option 2 or by e-mailing support@jcrinc.com
  • If you have questions about a standard, contact The Joint Commission’s Standards Interpretation Group at Standards Online Question Form
  • To place product order, upgrade to site license or if you have questions about an existing order please contact Customer Service at 877-223-6866 and choose option 1, 8:00 AM to 8:00 PM ET, Monday through Friday or by e-mailing jcrcustomerservice@pbd.com or you can directly access to JCR store online at http://store.jcrinc.com.